How to choose a good home repair company in Japan

Japan is known for its exquisite and high-quality architecture. However, home repair and maintenance is not always easy. To ensure that the work is done professionally and reliably, choosing a good home repair company is extremely important.

May 18, 2023 - 13:14
How to choose a good home repair company in Japan

 In this article, Injavi will share with you the necessary steps to choose a good home repair company in Japan.

1. Master your requirements
Before searching and choosing a home repair company, you need to clearly define your requirements and desires. This includes determining the type of repair work to be performed, the expected budget, and the time it takes to complete. Having a detailed list of what you want will help you effectively search and compare home repair companies.

2. Find information and reviews
Search the Internet: A popular way to find home repair companies is to use an online search engine like Google. Enter related keywords like "Japanese home repair company" or "reputable home repair service" to search for a list of companies in your area.
See reviews and comments: Reviews and comments from past customers are an important source of information for assessing the quality and reliability of a repair company. Read reviews on websites, forums or social media to get an overview of other customers' experiences.
Consult with relatives and friends: Ask for advice from family members, friends, or colleagues who have used home repair services. They can share experiences and reviews about companies they've worked with, giving you more credible information.

3. Company reviews and comparisons

  • Check Licenses and Certifications: Check that the home repair company has enough legal licenses and certifications to operate. This ensures that they comply with the necessary regulations and technical standards to perform their work safely and professionally.
  • Check for Experience and Expertise: Consider a home repair company's experience and expertise. Companies with many years of experience often have broader knowledge and skills in handling complex problems and repairs. They may also have specialists who specialize in specific areas such as electrical, plumbing, or construction.
  • Request a quote and technical evaluation: Contact home repair companies and request a quote for your work. Then, the technical assessment that the company gives in the quote. See if the company provides detailed information on the work process, materials used and completion time.
  • View completed projects: Ask the company for a list of completed projects or review before and after pictures of the work they have done. This will give you a better view of the quality and style of the company's work.

4. Meet and discuss

  • Meet and discuss: Select some potential home improvement companies and schedule an in-person meeting. Discuss with company representative to better understand working style, process and ability to communicate. This will help you determine if you can effectively work with this company and have a good relationship.
  • Ask about warranty policy: Ask questions about warranty policy and support after the job is done. A reputable home repair company will provide a clear warranty policy and will be happy to assist if any problems arise after the job is completed.
  • Assess the feeling of working together: Observe the feeling of working together and the level of professionalism of the company representatives. A good home repair company will listen and understand your requirements, and provide solutions and expertise in a clear and open manner.

5. Reference check
Before making a final decision, check home repair company references. Contact previous customers the company has worked with to learn more about their experiences. Ask about the company's quality of work, work attitude, and problem-solving ability. Getting feedback from people who have gone through the repair process will help you better appreciate the company's reliability and quality.

6. Compare and choose
Based on all the information gathered, compare and evaluate home repair companies meticulously. Consider factors such as experience, expertise, warranty policy, customer reviews, and a sense of common work. Ultimately, make the decision to choose a home repair company that you trust and have faith in that they will provide you with quality and reliable service.

7. Contracting
After choosing a home repair company, make sure to sign a detailed and clear contract. The contract should include terms for the scope of work, completion time, price, and terms that protect the interests of both parties. Carefully read and understand each term before signing a contract, and if there is any unclear, ask the company for further explanation.

8. Monitor progress and communicate
Once work begins, it is important to maintain monitoring of progress and communication with the home repair company. Discuss with them the work schedule and how to communicate throughout the repair process. This ensures that you are kept up to date on progress and can address issues or make changes quickly if necessary.

9. Evaluation of completed work
After the job is completed, evaluate the work results. Check that the company has fulfilled your requirements and wishes in accordance with the agreement. If there are any problems, talk to the company and ask for the necessary adjustments or repairs.

10. Share your experience
Finally, share your experience with the home repair company. Write reviews or comments on websites, forums or social networks to help others get more reliable information when choosing a home repair company. If you are satisfied with the service, recommend the company to others so they can enjoy the same professionalism and quality.


Choosing a good home repair company in Japan requires careful research and evaluation. By mastering your requirements, searching for information and reviews, discussing and comparing companies, and checking references, you can find a reliable and quality home repair company. Be sure to follow the steps above and always put your interests and safety first. Do not rush when choosing a home repair company, take the time to research and choose a reliable partner.

Injavi 編集部 "InJavi" is a website that provides information for foreigners to enjoy life and visit in Japan more smoothly. This website is easy to use even for first-timers to Japan and those who are not very good at Japanese, and supports multiple languages. 「InJavi」は、外国人が日本の生活や観光をよりスムーズに楽しむための情報を提供するウェブサイトです。 初めて日本を訪れる方や日本語が苦手な方でも使いやすい、多言語対応サイトです。